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Technology Care Membership

Technology that works the way it should.

We deliver remote device hardening, cloud tenant administration, and continuous workspace monitoring. We maintain your security defaults and verify updates so your workspaces run smoothly.

Delivered remotely across the United States & Canada. Fully documented, transparent tech care.
Enterprise Platforms & Network Environments We Manage
Microsoft 365Google WorkspaceMicrosoft AzureAWSWindows EnterprisemacOSLinux SystemsCisco MerakiUbiquiti UniFiFortinet Security
Target Workspaces

Managed care configured for your workflow

We serve professionals, remote workforces, and small firms requiring stable, secure digital operations.

Personal Membership

Home Office & Households

Keep your home office systems, personal email logins, file recovery pathways, and local wireless printers fully configured and secure. One flat rate covers support queues and scheduled patch checks.

Explore Personal Care
Business Membership

Firms & Consultancies

Secure your workspace tenant (Microsoft 365 / Workspace), manage employee workstations, verify automated offsite backups, and align email servers to DKIM/SPF compliance benchmarks.

Explore Business Managed
Aligned Incentives

Why professionals choose managed memberships

Traditional support profits when your systems break. Our membership model is designed around absolute prevention.

1. Continuous Prevention

We schedule background configuration checks and updates rather than waiting for workstation failure or credential compromise.

2. Flat-Rate Predictability

No sudden hourly invoices or emergency surcharges. One annual payment covers ongoing assistance and updates.

3. Corporate-Grade Security

We implement multi-factor authentication (MFA), password vault tools, and network safety baselines for home offices.

Operational Risks

Traditional support is built on failure

Waiting for a system warning or account lock to occur before hiring help leaves you exposed to data loss and downtime.

The Reactive Model (Old Way)

  • •Unmanaged systems invite security warnings and expired certificates.
  • •Unexpected hourly support rates for basic printing or account lockouts.
  • •Passwords are stored in browsers or written down, leaving accounts exposed.

Proactive Care (Nanicto)

  • •Background configuration checks monitor workstation patches and updates weekly.
  • •Simple flat annual rate covers ongoing remote helpdesk support queues.
  • •Setup assistance for secure password storage and Multi-Factor Authentication.
Remote Alignment

Solutions that establish stability

We handle the setup and configuration steps that keep personal networks and user logins secure.

Secure Sign-in

Vault setups and MFA enforcement to shield primary email credentials.

Printer Setup

Wireless driver configuration and resolution of local print queues.

OS Hardening

Automated security update monitoring and configuration locks.

Tenant Monitoring

Cloud setup audits to detect unauthorized device access.

Coverage Scope

Supported systems and equipment

All services are delivered remotely. We manage and configure standard devices and accounts.

Windows PC
macOS Workstations
iOS & Android
Wi-Fi Networks
Strategic Scoping

The Annual Technology Review

Every care membership includes a scheduled technology review. We remotely examine your account permissions, check backup recovery, log connected hardware, and trace software configurations.

No sales pitches, no hardware updates upsells. Just a detailed, plain-English posture report so you understand where your vulnerabilities reside.

// ANNUAL ALIGNMENT PROTOCOL
Account Audits:ACTIVE
MFA Settings Verification:ENFORCED
Router Firewall Check:WARNING
Workstation Patch Check:COMPLIANT
Recovery Path Logs:VERIFIED

Comparison: Proactive Membership vs Hourly Invoicing

Feature / Operational ModelNanicto Tech CareTraditional Break/Fix
Operating IncentivePreventative: flat-rate means we want your systems running wellReactive: hourly rates mean they earn more when things fail
Security ConfigurationActive hardening: MFA enforcement, updates, and configuration checksAd-hoc setup: security settings are usually only checked after a breach
Patch ManagementAutomated & monitored: system security patches are scheduled weeklyManual check: system updates are typically only run during a repair session
Cost PredictabilityPredictable flat annual membership feeUnpredictable hourly fees and emergency dispatch premiums
Transparent Flat Rates

Simple annual plans

Choose the coverage level that matches your workspace requirements. Exclusions are itemized upfront.

Essential Care$499/year

Ideal for a single computer workstation. Includes updates and helpdesk support queues.

Premium Care$999/year

Recommended for home offices and remote professionals. Up to 3 devices covered.

Business CareCustom Proposal

For growing workspaces. Includes vCIO reviews, compliance tracking, and network firewalls.

Common Questions

Questions people ask before joining

Nanicto is designed as an ongoing technology management service, not a one-time break/fix shop. Annual terms ensure we can conduct thorough initial assessments, implement proper monitoring, maintain update schedules, and perform preventative audits. Monthly payments are not supported.
All services are delivered remotely using industry-standard encrypted remote access tools. When support is required, you will authorize a scoped remote session. You can see everything the technician does on your screen and can terminate the connection at any time.
Security is our core operating principle. We use fully encrypted connections, require multi-factor authentication (MFA) for our tools, follow strict data handling standards, and limit data collection to what is necessary for service delivery.
Nanicto is a remote software and IT management service. We do not operate a physical repair shop or repair computer hardware. If hardware fails, we will guide you on replacement options and assist in restoring your software environment and files from backups.
No. Software licenses (such as Microsoft 365, Google Workspace, and antivirus agents) are provisioned separately and itemized on your invoice. This maintains transparency and ensures you only pay for the exact licenses you use.
We support a strict 15-day refund window from the date of membership activation. Completed one-time diagnostic audits (valued at USD 49) and active software license seat costs (such as antivirus setup at USD 25 per device) are deducted from the refund amount. Third-party licensing costs are non-refundable.
We support Stripe, PayPal, Lemon Squeezy, PayU, Wise, Payoneer, and Skydo. Available options depend on customer location and invoice type. Bank transfers/ACH receive a USD 49 invoice credit incentive.
Yes. Nanicto provides remote IT management and cybersecurity support across the United States and Canada, including major regions like Ontario, Delaware, Florida, North Carolina, and California. By utilizing secure cloud monitoring agents, we align remote employee workspaces to corporate standard settings, regardless of where they are located.
Our Guarantee

Risk-Free Alignment Period

We offer a clear, contractually defined satisfaction window for all technology care plans.

  • Strict 15-day cancellation request window from plan activation.
  • Pro-rated refund minus remote setup fee (USD 49) and antivirus agent seat activations (USD 25/device).
  • Provisioned SaaS licenses (e.g. Microsoft 365, Workspace) are non-refundable.

Have a question about our memberships?

Contact us for transparent technology scoping. No automated subscriptions, no hidden software fees.

Technical Support Hotline:1-888-555-0199