IT and security · businesses, firms and households · US and Canada
Talk to a person before anyone touches your computer.
Nanicto is a small IT and security service. We write down what we will do, what we will not do, and the fee. You approve each step before we connect to anything.
Sales lines: Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
- Minimum fee
- from $249 for a one-time job, due upfront
- Sales hours
- Monday to Friday, 8 a.m. to 8 p.m. Eastern
- Existing clients
- 24/7 support under your agreement
Choose what fits
Which of these is your situation?
Something is wrong now
A device, an account or a payment looks wrong. You call, we listen, and you get a written scope and fee before anything starts.
Report an incidentA business or firm that wants ongoing care
We look after your computers, accounts and network on a written plan, with one responder who knows your setup.
See managed ITA security review, with nothing wrong yet
We check how your accounts and devices are set up, and write down what to fix first, in order.
Request a reviewA family's devices and accounts
Phones, computers, the home network, and the email and bank logins that matter most.
See household careWhat happens after you call
Five steps. Nothing touches your systems until you approve.
- Step 1
You call
A person answers and asks what you are seeing, in your own words.
- Step 2
We write the scope
What we will review, what we will not touch, and the fee, on one page.
- Step 3
You approve it
You read the page and agree before we connect to anything.
- Step 4
We work, one approved step at a time
Access is granted in levels. Each level and each change needs your approval.
- Step 5
You keep the report
What happened, what changed, who approved it, and what we recommend next.
Access
We ask for access in four levels.
- Level 1Talk
A phone call and a written scope. No access to any system.
No system access, so nothing to approve yet.
- Level 2Look
A read-only review of the accounts or devices you name.
Your written permission first.
- Level 3Change
One change at a time, each shown to you before it is made.
Your approval before each change.
- Level 4Watch
Ongoing monitoring of named devices or accounts, only if you choose it.
A separate written authorization. You can revoke it at any time.
What you keep
A written report, in the same four parts every time.
- What happened
- A plain account, in order, of what was seen and when.
- What we changed
- Each change, with the time it was made.
- Who approved it
- The name and date of each approval, from you.
- What we recommend next
- The next steps, in order of importance, with the reasons.
Who we serve
Businesses, professional firms and households in the US and Canada.
Small and mid-sized businesses
Computers, email, accounts and networks, looked after on a written plan. Managed IT →
Professional firms
Accounting, legal and advisory practices that hold client records. We help you prepare, and we respond when something fails. For firms →
What we do not do
What we will not promise you.
No guarantees
We cannot promise that an attack will never happen, or that every loss can be recovered.
No monitoring by default
We watch named devices or accounts only with your written permission. You can take that back at any time.
Not a manufacturer
We are not a hardware or software maker, and we are not official support for any brand.
Hours and where we work
Call us during sales hours, or ask for a callback.
Sales lines
Monday to Friday, 8 a.m. to 8 p.m. Eastern Time. (505) 447-0606.
Existing clients
24/7 support under your agreement.
Where we work
We serve the United States and Canada, mostly remotely. Services are delivered by Nanicto and its affiliated teams, including partners in India.